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Answer Medical specializes in Call Processing for Physicians and Healthcare Professionals.
Prompt and Accurate communications are vital to your Practice. We offer Client-Specific customization of the Messaging Process as needed to compliment your Practice.
Our Rigid Program of Training and Quality Control Procedures, assures your calls are always handled with the highest level of Professionalism. All calls are Recorded and Archived for your Protection. In addition, the "Health Insurance Portability and Privacy Act" (HIPPA) is part of our extensive Training Program. Operators handling your calls are experienced in Medical situations, while being sensitive to your Patients concerns.
Our Call Processing Center is based in Tampa, Florida so you can be assured all calls are handled in the United States, and not shipped overseas. In addition to having the latest technology equipment, the Call Center is equipped with a UPS and Backup Generator.
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