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Answer USA is a full service telemessageing call center located in Tampa, Florida. We take the time to get to know you and your business. Our goal is to provide you with the most comprehensive, personal, and competitively priced service in the industry.
Established in 1978, Answer USA and its affiliate companies have been providing Professional Messaging Service to the Business and Medical Community for over 25 years. We have the technology and personnel to handle large call volumes on a nationwide basis, while maintaining our primary focus on providing service to the local community. Any size company can benefit from outsourcing their call center requirements to Answer USA. Our business is based on personal service. We understand that we are representing a client's business every time we answer a call. Telephone courtesy, accurate messaging, and creative flexible solutions are the keys to our client's satisfaction. We provide the services and solutions to represent your organization in the best possible light. Our operators work for you as an extension of your business. The truth is your business matters to us. The success of your business is essential to the continued success of ours.
We are proud to say that we are owner operated. Our management team has expertise in every segment of the operation from human resources, training, and customer service to computer/telephony integration. Pete Ritchie is the President and CEO.
Answer USA's ongoing comprehensive training program ensures that we consistently deliver excellent customer service. We subscribe to mystery calling and quality assurance programs to 'test ourselves' on a regular basis.
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